Data Management Services

At KlearSky, we believe that customer data is one of the most important assets of your organization. Our goal is to help you develop tools to analyze, organize and employ your data effectively–which can make the difference between success and failure in our fast moving age of technology.

Our team specializes in guiding you through the process of managing, understanding and reporting on your data.  With staff expertise in customer behavior, database structures and CRM management, KlearSky is uniquely suited to finding ways to not only manage your data, but to elevate your reports, analyses and strategies.

 

How We Do It

Our database services can be contracted in numerous ways to match your needs and budget:

  1. Project Basis - Do you have an important project that you need assistance with?  KlearSky can help with import and export processes from other vendors, the integration of new software with your current CRM, and many other types of projects.
  2. On-Going Support - Our technical staff can be contracted for on-going support on an annual basis to work with your IT team for a specified number of hours per month based on your needs and current technical resources.
  3. CRM Assessment  – KlearSky’s technical team can be contracted to run a data and/or CRM assessment project for your organization. The assessment will include a discovery session, stakeholder meetings, and review of current reporting and data structures.  Our final report can then be used as a technology road map to guide your organization through future CRM and database projects.

Technology Focus

Our database management team works in numerous CRM, membership and fundraising platforms with core competencies in:

  • Tessitura - KlearSky has been working with Tessitura clients for ten years, and we consider the software to be one of our core competencies.  In addition to database services, we also offer custom website integration with the software and work with the Tessitura Network to assist with training and implementing projects.
  • Salesforce - With the highly customizable nature of the Salesforce system, KlearSky has focused on working with nonprofit organizations to configure a CRM solution that makes sense for their business processes.
  • Imis - Imis is a powerful membership database that KlearSky has worked with on numerous projects.  It is designed to help for and nonprofit organizations manage relationships with its members and facilitate administrative tasks, such as donation collection, event registration and website conversion, all through one interface tied to a single membership database.

If your current system is not listed, or you are working on a custom system, feel free to give us a call to discuss your needs and goals.

Conclusion

Managing data can be a challenging and complicated process.  Let KlearSky’s team of experts assist you today.  If you are interested in learning more about KlearSky Database Management Services, contact us to discuss your current system, goals, difficulties, and to find out how our technical team can assist you.



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Client Quote

The staff at KlearSky has managed to redefine our expectations for valued service received from consultants in technical areas. From implementation and application review, to custom integration project management and ongoing supplemental reporting services; KlearSky is the source we turn to. We expect quality results and they deliver in a consistent and timely manner.”

Dan Spees, Director of Information Services, Chicago Symphony Orchestra

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